Card Tutorials & How-Tos
Looking for how-tos on managing your cards, navigating Signal Rewards, or implementing two-way text alerts to prevent fraud? Our card tutorial hub is the place to find helpful videos that guide you through the various features that come with your Signal debit and credit card, enrolling in and redeeming your Signal Rewards, and everything in between.
About Your New Signal Card
Learn about:
- Card features
- Chip card technology
- Contactless cards
- Mobile wallets
- Instant issue
Managing Your Signal Card
Learn about:
- Getting started
- Card details
- Managing your card
- Settings
Signal Rewards
Learn about:
- Getting started
- Earning points
- Redeeming points
- Rewards
- Profile
Two-Way Text Alerts
Learn about:
- Implementing two-way text alerts
SpendTrack (Businesses only)
Learn about:
- Features
Key Card Features
Real-Time Account Monitoring
Stay up-to-date with your card balances and transactions. Whether that’s checking your balance or reviewing your purchase history, our platform provides real-time updates so you’re always in the know.
Easy Payment Options
Make payments on your credit cards effortlessly. Schedule one-time payments, set up automatic payments, or pay from your linked online banking account. You can even choose to pay your statement balance, minimum payment, or a custom amount.
Safeguarded Funds
Lost your card? Misplaced it? Instantly lock or unlock your card to prevent unauthorized use. You can also create or update your PIN at any time for added peace of mind.
Convenient Card Management
Card Control Plus allows you to manage your spending, report lost or stolen cards, and order a replacement card. Plus, set alerts for transactions, deposits, and withdrawals—all from the comfort of your home.
Rewards & Benefits Tracking
Track your Signal Rewards™, powered by uChoose¹, points and redeem them directly through online banking or the mobile app. Whether it’s cash back, travel, or goods, managing your credit card rewards has never been simpler.
You can access card information and additional features via online banking or Signal’s mobile app using your desktop, tablet, or mobile devices. For an optimal digital experience, make sure your devices are using the most up-to-date versions of software available.
- Browser Support — Make sure your browser is within the latest 2 versions (Safari, Chrome, Edge, Firefox). Please note, Internet Explorer 11 does not support online banking and standards that are implemented in newer browsers
- Device Support
- Windows: Versions still supported by Microsoft and support a browser listed above
- OS X: Versions still supported by Apple and support a browser listed above
- Android: Version 9.0+
- iOS: The last 2 major releases
Download Our App
Still have questions about your cards?
Connect with us and a member of the Signal team will be in touch.
Bank easier, bank faster, and bank better with Signal Financial Federal Credit Union.
Routing Number:
255075495
Main Line
301-933-9100
VISA® Credit Card: General Assistance
For Consumer/Business Cards:
800-328-3018
For Visa Signature Cards:
800-328-3033
VISA® Debit Card: Lost/Stolen
866-498-2213
Automated Phone System
800-447-8997
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