We want to connect with you, the way you want to connect with us. And sometimes, a quick chat is all you need to find out answers to your Signal questions.
Enter Sam, Signal’s Smart Assistant. Sam is our chatbot who can point you in the right direction, meet your needs, and connect you with a Signal team member when necessary. So go ahead, ask Sam!
What Questions Can Sam Answer?
Sam can answer questions like…
- Where are you located?
- How do I set up an appointment?
- Where can I search for a Signal ATM?
- Where can I set up Bill Pay?
- And more!
How Do I Get Started?
To connect with Sam, click “Let’s Talk!” from the bottom right corner of your screen and then click on “Chat”. Hit “Accept” and you’ll be connected to Sam in no time!
What About Signal’s Digital Member Support Team?
They’re here and ready to assist you! Signal’s Digital Member Support team is available during normal business hours, ready to help you with secure questions and transactions. When Sam has answered to the best of their availability, they’ll be happy to connect you with a Signal team member to continue offering assistance.
Want to know more about Signal’s online offerings?
Learn how Signal is with you wherever you are — anytime, anywhere.
Bank easier, bank faster, and bank better with Signal Financial Federal Credit Union.
Routing Number:
255075495
Main Line
301-933-9100
VISA® Credit Card: General Assistance
For Consumer/Business Cards:
800-328-3018
For Visa Signature Cards:
800-328-3033
VISA® Debit Card: Lost/Stolen
866-498-2213
Automated Phone System
800-447-8997
Currently using our live chat with a Signal team member and need to share your screen?
